Executive Resource Council
Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process.
Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel®, which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.
StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.
2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001
Analytics are an important part of knowing and understanding your customers. By gaining a better understanding of your customers, you know their wants and needs, and can ultimately offer them the right products or service at the right time, and at the right price. That’s when everyone wins – customers are happy because you made [...]
Digital Design Agency Fluid, Inc. Partners with End-to-End Commerce Company Newgistics to Provide Best in Class Design, User Experience and Digital Technology Services SAN FRANCISCO, Calif. and AUSTIN, Texas – June 4, 2015 –Fluid, Inc., the award-winning digital commerce agency and software solutions provider known for creating transformative, cutting-edge user experiences for top retail brands [...]
hybris Includes Trusted Partner to Offer Strategic Integrations and Added Functionality with the Flexibility of Subscription Pricing and Quick Deployment AUSTIN, Texas – June 3, 2015 – Tacit Knowledge, a Newgistics company and the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world, today announced that it is one of the [...]
Internet Retailer Conference & Exhibition (IRCE) kicks off this Tuesday, June 2 and we’re headed to Chicago for the show. Attracting retail trailblazers across industries, attendance is expected to reach 10,000 this year. As we gear up for another quality event, here are some of the sessions and events we’re most excited about attending: Keynote [...]
At the recent Operations Summit in Louisville, KY there was an interesting panel that discussed gauging the demand for same-day/next-day delivery. The panel brought up a compelling question: At a time when so many major retailers are relentlessly pushing immediacy, do all consumers really need same-day service? Instant gratification is not always a top-priority for [...]