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Bill Razzouk

Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.






StarVest Company Since:

September 2002

StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.

Company Founded:

December 1999

Contact Info

Newgistics, Inc.

2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001


Newgistics Joins Leading Retailers for a Panel on the Benefits of a Great Returns Experience at Operations Summit on April 15


Panel Will Address the Opportunity that Efficient Returns Present in an Increasingly Omni-Channel World AUSTIN, Texas – April 15, 2015 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced that it will participate in a panel discussion on e-commerce returns at the 2015 Operations Summit, being held April [...]

Diversifying Your Shipping Strategy


In Internet Retailer’s April cover story “Diversifying delivery,” editors Paul Demery and Allison Enright explore the world of e-commerce delivery. Given Newgistics’ long history and unique approach to parcel delivery, this is a world we know well and we were glad to see a top trade publication give the issues happening within this space – [...]

Newgistics Leads Panel on the Strategic Importance of E-Commerce Returns at 2015 Home Delivery World Conference on April 8


Leading Retailers and Delivery Experts Discuss How E-Commerce Returns Can Be an Opportunity to Elevate a Brand, Delight Customers and Drive More Sales AUSTIN, Texas – April 8, 2015 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced that it will lead a panel discussion on e-commerce returns [...]

Springing into April with Internet Retailer, Home Delivery World and Operations Summit


We’re gearing up for an exciting April that kicked-off this week with an Internet Retailer cover story featuring insights from Newgistics and its customers on “Diversifying Delivery” (stay tuned for another blog on that). We’ll also be doing some traveling over the next few weeks to a couple of the year’s key events for e-commerce [...]

Failing to Optimize for DIM Weight Pricing Could Cost You $550 Million More Per Year


Since January, FedEx, UPS and others in the shipping world have broadened their use of dimensional (DIM) weight pricing, eliminating the exemption for packages measuring less than three cubic feet and making DIMs the standard pricing model for most shipments. DIM pricing is determined by a formula that factors the size as well as the [...]

More Blog Entries from Newgistics »


11.17.2011 (3 years ago)

newgistics: Newgistics’ Kevin Brown to be Featured Speaker at Kewill Accelerate 2012 -- read more at our blog, The Gist: http://t.co/ZAQFavkp | Read more...

09.09.2011 (4 years ago)

newgistics: Shippers, have you starting planning for peak season yet? Some top things you should consider: http://t.co/v2SwH6l | Read more...

08.24.2011 (4 years ago)

newgistics: Newgistics ranks in @IncMagazine's 2011 Inc. 500|5000 list of fastest-growing private U.S. companies: http://t.co/FHWi6bl | Read more...

08.02.2011 (4 years ago)

newgistics: Kewill Flagship now supports Newgistics SmartLabel returns -- read more at our blog: http://bit.ly/qV0Jvp | Read more...

06.10.2011 (4 years ago)

newgistics: Beyond the Box: Check out our latest article in PARCEL magazine: http://bit.ly/mQgTTn | Read more...

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