Executive Resource Council
Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process.
Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel®, which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.
StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.
2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001
As a sponsor of this year’s Operations Summit in Louisville, Kentucky, we joined others in the industry to discuss key trends around direct-to-consumer and omni-channel operations and fulfillment. Newgistics’ vice president of sales and business development, Patrick Allard, joined Douglas Smith, vice president of direct-to-consumer operations at Shepler’s Western Store and representatives from Ralph Lauren, [...]
Panel Will Address the Opportunity that Efficient Returns Present in an Increasingly Omni-Channel World AUSTIN, Texas – April 15, 2015 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced that it will participate in a panel discussion on e-commerce returns at the 2015 Operations Summit, being held April [...]
In Internet Retailer’s April cover story “Diversifying delivery,” editors Paul Demery and Allison Enright explore the world of e-commerce delivery. Given Newgistics’ long history and unique approach to parcel delivery, this is a world we know well and we were glad to see a top trade publication give the issues happening within this space – [...]
Leading Retailers and Delivery Experts Discuss How E-Commerce Returns Can Be an Opportunity to Elevate a Brand, Delight Customers and Drive More Sales AUSTIN, Texas – April 8, 2015 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced that it will lead a panel discussion on e-commerce returns [...]
We’re gearing up for an exciting April that kicked-off this week with an Internet Retailer cover story featuring insights from Newgistics and its customers on “Diversifying Delivery” (stay tuned for another blog on that). We’ll also be doing some traveling over the next few weeks to a couple of the year’s key events for e-commerce [...]