Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process.
Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel®, which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.
StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.
2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001
For months on end, retailers prepare for this doozy of a weekend that handles more sales and site visits than any other weekend during the year. While we know that Black Friday is a major component of the U.S. sales that occur during the Thanksgiving Weekend shopping spree, site visits and purchases also increased on [...]
It’s the time of year we’ve all been waiting for: pumpkin pie, stuffing, mashed potatoes and gravy, and major bargains from our favorite retailers. What are retailers doing to bring in the crowds this holiday season? In addition to the traditional price-matching and deep discounts, brands are driving consumers to their home pages for a [...]
While the holiday shopping season is six days shorter than last year’s, there’s no need to panic. Etailers are preparing for as many as 140 million U.S. consumers to shop online during that first holiday weekend starting on Turkey Day, with 33 million of those shoppers taking advantage of Thanksgiving Day deals. In response to [...]
With less than seven weeks left in the make-or-break holiday shopping season, e-commerce retailers and brands are gearing up for the annual post-holiday ritual: the peak returns season. According to a recent article in Internet Retailer, “returns typically vary from 10% to as much as 40% of holiday sales volume, depending on the merchandise category.”1 [...]
It’s been another great week here at Newgistics. On Wednesday, we announced that we’ve opened three new facilities to further enable efficient and cost-effective fulfillment services and parcel deliveries and returns. Here’s the full press release for all the details: Newgistics Opens New Shipping Facilities in Kentucky, California and Illinois Growing end-to-end e-commerce solution provider [...]