Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process.
Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel®, which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.
StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.
2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001
The Austin American-Statesman has named Newgistics a Top Workplace multiple times over the past few years, so we thought it would be worth giving you, our friends and followers, an inside look at what makes the company so great. Here are the five factors that top our list: 5. Innovation – From the top executives [...]
Back-to-School Shopping is a Year-Round Activity for Digital Natives Last week, the National Retail Federation (NRF) released the results of its annual back-to-school spending survey. Total back-to-school spending is forecast to hit $74.9 billion in 2014, up from $72.5 billion last year. The average family with children in grades K-12 will spend $669.28 (up 5 [...]
UPS has just announced that it will be joining FedEx in its move to dimensional weight shipping pricing for its ground services (cue the consensual groan from etailers and retailers alike). Like FedEx, UPS ground prices will now be based on the higher of two calculations, dimensions (LxWxH) divided by dimensional factor or weight. So [...]
At Newgistics, it is important to us that we highlight excellence within our team and recognize employees that embody our core values, which is why we select individuals that go above and beyond to be named Newgistics MVPs. To get inside the heads of these all-stars and see what makes them tick, we’re inviting them [...]
Recently we announced the addition of two executives to the Newgistics team and gave the readers of our blog the opportunity to get to know Mike Hill better. This week, it’s Debbie’s turn! Debbie brings more than 10 years of e-commerce experience to Newgistics. Having worked at LivePerson, ATG, Demandware and Amplience, she is creative [...]