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Bill Razzouk

Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.






StarVest Company Since:

September 2002

StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.

Company Founded:

December 1999

Contact Info

Newgistics, Inc.

2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001


5 Ways Retailers Can Increase Conversions


E-commerce has taken “window shopping” to a whole new level. It’s become so easy for shoppers to compare products by skipping from one online store to the next that getting them to stay on your site and actually make a purchase is becoming increasingly more difficult. Here are five tips to help customers stay on [...]

Newgistics Brings Deep Retail and E-Commerce Expertise to its Board with Addition of Andrea Weiss and Robert Rosenblatt


New Board Members Bring Decades of Leadership Experience from Companies Such as Limited Brands, Guess?, GSI Commerce, Tommy Hilfiger and HSN AUSTIN, Texas – August 27, 2014 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced that Andrea Weiss and Robert Rosenblatt have joined its board of directors. [...]

Content and Commerce: Finding the Right Balance for Your Brand


In the early days of e-commerce, it was enough to have a nicely designed website that sold goods. As competition heated up, that was no longer good enough. Retailers needed to differentiate themselves from the competition and began introducing site personalization, single page checkout and a slew of other features designed to help shoppers make [...]

Holiday Prep Part 2 – Get Your Site Peak Performance Ready


To say that the holidays are peak season for retailers is an understatement. For some, the bulk of their yearly sales take place during the weeks leading up to Christmas and New Years, this means there is no room for error in the customer experience during this time. Last week, we shared some thoughts on [...]

Holiday Prep Part 1 – Getting Your Holiday Shipping Plans Wrapped Up Now


During the holiday season, when gifting and, subsequently, returns are at an all time high, the methods in which retailers handle each part of the e-commerce lifecycle are critical. As retailers strive to become increasingly omni-channel, this means providing a seamless approach through the entire consumer experience across all available channels or risk losing shoppers [...]

More Blog Entries from Newgistics »


11.17.2011 (3 years ago)

newgistics: Newgistics’ Kevin Brown to be Featured Speaker at Kewill Accelerate 2012 -- read more at our blog, The Gist: http://t.co/ZAQFavkp | Read more...

09.09.2011 (3 years ago)

newgistics: Shippers, have you starting planning for peak season yet? Some top things you should consider: http://t.co/v2SwH6l | Read more...

08.24.2011 (3 years ago)

newgistics: Newgistics ranks in @IncMagazine's 2011 Inc. 500|5000 list of fastest-growing private U.S. companies: http://t.co/FHWi6bl | Read more...

08.02.2011 (3 years ago)

newgistics: Kewill Flagship now supports Newgistics SmartLabel returns -- read more at our blog: http://bit.ly/qV0Jvp | Read more...

06.10.2011 (3 years ago)

newgistics: Beyond the Box: Check out our latest article in PARCEL magazine: http://bit.ly/mQgTTn | Read more...

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