Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process.
Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel®, which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.
StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.
2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001
April has turned to May, and event season continues in full swing. This week, you can find Newgistics at the 8th Annual Green Mountain Consulting Leadership Summit, this Wednesday and Thursday in downtown Memphis, Tennessee. This year’s focus is on the “Parcel network evolution: Executing for today, planning for tomorrow.” Summit participants will learn from [...]
Multichannel Merchant’s second annual Operations Summit is off to a great start. Here are a few photos from the first day of the show. Newgistics’ VP of sales, Mark Maguire, at Multichannel Merchants’s Operations Summit this morning, introducing Bill Kuipers for the Top Operations Power Panel. Another look at this morning’s Top Operations Power Panel [...]
Speaker Patrick Allard will share secrets and best practices to create a seamless omnichannel returns process AUSTIN, Texas—April 23, 2013—Newgistics, a provider of order fulfillment, parcel delivery and returns management solutions, today announced it is the headline sponsor of the 2013 Operations Summit, April 23 – 25 in Columbus, Ohio. Patrick Allard, Newgistics’ director of [...]
Join Newgistics next week in Columbus, Ohio, for Multichannel Merchant’s second annual Operations Summit, which runs from April 23-25. Newgistics is proud to be the headline sponsor. If you’re attending the show, be sure to check out the session “Creating Your Best Omnichannel Returns Process” on Wednesday, April 24th at 11:15 a.m. Our own Patrick [...]
Both Newgistics and the retailers we serve want you to have the best order experience possible. Here are a couple of tips for how to find answers to your questions regarding a package being handled by Newgistics. Questions about the status of your order? Newgistics recommends you call or email the retailer from whom you [...]