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Bill Razzouk

Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.






StarVest Company Since:

September 2002

StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.

Company Founded:

December 1999

Contact Info

Newgistics, Inc.

2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001


The Age of the Customer: Redefining “Customer Engagement”


Forrester Research recently published a report authored by Kyle McNabb and Josh Bernoff and entitled, “The eBusiness Professional’s Blueprint for Strategy in the Age of the Customer” (September 2014). The premise of the report is how companies are redefining customer engagement and are putting customer obsession at the center of their corporate strategies. Forrester defines [...]

Black Friday & Cyber Monday: A Tale of Two Headlines


Black Friday and Cyber Monday, the two most significant days of the year for retailers, are now behind us and the trend towards digital couldn’t be clearer. The Associated Press covered both of these unofficial retail holidays in articles that likely ran in newspapers across the country, but it was especially easy to see the [...]

Enriching Ecommerce: The New Online Storefront


Until recently, many e-commerce sites lacked the personal experience a consumer gets when they walk into a brick and mortar store. But, we’ve seen a shift happening within e-commerce where many retailers are offering services traditionally found within physical stores on their digital counterparts. With the busy holiday shopping season kicking off, there is no [...]

Is ‘Black Friday’ Dead?


Halloween just passed and it’s already beginning to look a lot like Christmas. A number of retailers have already revealed (or leaked) their Black Friday ads, and Target just announced for the first time that it will offer free shipping site-wide through December 20 in an attempt to level the playing field a bit with [...]

Testing China’s Retail Appetite through E-Commerce


Just last month, China overtook the United States as the world’s largest economy, according to the International Monetary Fund. The country’s growing middle class, among a population that’s four times bigger than the U.S. (1.357 billion vs. 316 million), made this an inevitable outcome and a good reason that many businesses – including retailers – [...]

More Blog Entries from Newgistics »


11.17.2011 (3 years ago)

newgistics: Newgistics’ Kevin Brown to be Featured Speaker at Kewill Accelerate 2012 -- read more at our blog, The Gist: http://t.co/ZAQFavkp | Read more...

09.09.2011 (3 years ago)

newgistics: Shippers, have you starting planning for peak season yet? Some top things you should consider: http://t.co/v2SwH6l | Read more...

08.24.2011 (3 years ago)

newgistics: Newgistics ranks in @IncMagazine's 2011 Inc. 500|5000 list of fastest-growing private U.S. companies: http://t.co/FHWi6bl | Read more...

08.02.2011 (3 years ago)

newgistics: Kewill Flagship now supports Newgistics SmartLabel returns -- read more at our blog: http://bit.ly/qV0Jvp | Read more...

06.10.2011 (4 years ago)

newgistics: Beyond the Box: Check out our latest article in PARCEL magazine: http://bit.ly/mQgTTn | Read more...

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