Newgistics is the premier provider of intelligent returns management solutions for the retail, medical supplies and healthcare, service parts, telecommunications equipment and computing industries. With a team of experts from major retail, supply-chain, logistics and technology companies, Newgistics has combined innovative technology and best practice methodology for returns management to develop Newgistics Intelligent Returns Management sm solutions (IRM). These solutions deliver the greatest convenience for customers while maximizing a company's control of the entire returns process.
Newgistics has the most extensive returns management network in the industry with a suite of IRM solutions that span the entire return cycle, including the flagship solution SmartLabel®, which features a dynamic barcode integrated with customer data at the point-of-sale; Advanced Returns Notifications sm giving the entire returns process unparalleled end-to-end visibility; optimized transportation through our national returns-dedicated network that lowers the cost of handling returns; customized reporting that impacts inventory management; processing and disposition to help lower operation costs; and, returns related marketing and customer loyalty programs.
Bill Razzouk has served as Chief Executive Officer of Newgistics since 2005. He is the former chief operating officer and executive vice president of Federal Express, where he spent 13 years. He played an integral role in building the sales and marketing organizations that transformed Federal Express from a $700 million company to an $11 billion industry giant. Bill has held executive roles at Xerox, ROLM and Philips Electronics, and served on the board of directors of several public companies.
StarVest led a Series D financing joining the company's previous investors, Austin Ventures and AV Labs.
2700 Via Fortuna, Suite 300
Austin, TX 78746
Phone: (512) 225-6000
Fax: (512) 225-6001
Well folks, we’re coming at you with yet another event! The Home Delivery World conference is next month, and we wanted to give you a heads up on our participation at this event, where leading retailers, brands and eTailers converge to discuss best practices on a range of topics –delivery lifecycle, order efficiency, seamless supply [...]
Spring is in the air, and we’re not letting all those allergens keep us down. We had a great time at eTail West last week, and now we’re gearing up for our reception sponsorship at the National Postal Forum (NPF) in Washington, D.C. The event brings together professionals from all aspects of the mailing industry, [...]
It’s certainly events season here at Newgistics! After a great few days at the RILA Retail Supply Chain Conference, we’re diving in head first into eTail West in San Antonio at the JW Marriott San Antonio Hill Country Resort & Spa. We’re very excited to attend and see what trends and innovations are leading the [...]
It’s events season in the retail and technology industries! Newgistics is kicking off its roster of events with a platinum-level sponsorship of the Retail Industry Leaders Association (RILA) 2014 Retail Supply Chain Conference held February 23-26 at the San Diego Convention Center. It’s an exciting conference featuring sessions on international sourcing, omni-channel commerce and inventory [...]
Now that the holiday madness has come to an end, we’ve had a chance to step back, take a breath, and look at how shipping companies fared. With an unusually short holiday season and inclement weather, the shipping industry saw quite a few wrenches thrown into the system. However, Newgistics helped our merchants provide a [...]